Customer service contact information:

For the following questions, please post on the community wall:

  • Anything related to the content of the lessons.
  • Anything you would like to ask fellow students.
  • Any language-related questions.

(Please note that the community wall is only accessible to those who have an active course subscription).

For the following questions, please contact directly:

  • Anything related to course payments or places.
  • Any technical issues related to your account.
  • Any complaints or issues.

Business address:

The Ingenuity Lab, C16, The Ingenuity Centre, Jubilee Campus, University of Nottingham, Nottingham, NG7 2TU